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Upcoming Events: Seminar Schedule

Service Department Legal Issues - North Olmsted
Thursday, October 22, 2026 - 10:30am-1:30pm
Aloft Cleveland Airport
Members: $80/pp Non-Member: $160/pp
Service Department Legal Issues -Mayfield
Thursday, October 15, 2026 - 10:30am-1:30pm
Holiday Inn Cleveland/Mayfield
Members: $80/pp Non-Member: $160/pp
Service Department Legal Issues - Cuyahoga Falls
Thursday, October 08, 2026 - 10:30am-1:30pm
Sheraton Suites Cuyahoga Falls
Members: $80/pp Non-Member: $160/pp
F&I Manager's Guide to Compliance - NORTH OLMSTED
Thursday, September 24, 2026 - 10:30am-1:30pm
Aloft Cleveland Airport 5550 Great Northern Blvd.
Members: $80/pp Non-Member: $160/pp
F&I Manager's Guide to Compliance - MAYFIELD
Thursday, September 17, 2026 - 10:30am-1:30pm
Holiday Inn 780 Beta Dr. Mayfield 44143
Members: $80/pp Non-Member: $160/pp

Dealer HR Services

Dealer HR Services is GCADA’s human resource management program. While the function of the HR administrator is one of the most critical within a dealership, unfortunately many dealers do not have the luxury of having a full-time employee in that role. Providing proactive administrative assistance, we help build personnel operations, increase efficiency and profitability, maintaining an emphasis on regulatory compliance.

HR inefficiency can be responsible for significant out-of-pocket expenses, including legal fees caused by wrongful termination, harassment, discrimination and privacy issues, just to name a few. Change in dealership personnel can result in diminished regulatory follow-up, resulting in costly fines, failure to meet regulatory timelines, and lost time in hiring and training replacement workers.

The automotive industry brings many unique situations that require timely advice from experienced and qualified professionals.

Dealer HR Services provides:

  • Employment & regulatory counsel
  • Updates on changes in labor laws & guidelines
  • Hiring and pre-employment screening practices
    • Preferred pricing on background checks & drug screening
  • Employee handbooks, policies & procedures
  • Job description development
  • Performance & pay plan management
  • Conflict resolution and internal investigations
  • Disciplinary and termination procedures
  • Training for HR personnel & managers

HR COMPLIANCE AUDITS

Dealer HR Services Program’s compliance audit will determine whether your dealership’s policies are being applied consistently, and whether these policies are appropriately communicated to all employees. In addition to federal and state regulations, the audit will concentrate on the four areas where most lawsuits can be traced back to: hiring, employee evaluation, employee discipline and/or termination, and post-employment.

Contact Nick Hanna or Pat Harrington at nhanna@gcada.org or pharrington@gcada.org for additional information.

Resources:

Pre-Employment

Employment

Post-Employment

Forms Library



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November 25, 2026
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August 31, 2026